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Frequently Asked Questions

You need to create an account in order to check your order history and the status of your current order when shopping from our store. But you don't have to worry, you can easily create an account on a single page when you add your product to the cart and proceed to the payment screen.

You can use bank transfer, credit card payment and debit card payment options for your purchases on our website.

All Mastercard/Visa/American Express cards are accepted as credit cards and all Debit cards are accepted as debit cards.

When you enter the first 8 digits of your credit card on the payment screen, the installment options will be calculated automatically according to the features of your card and the campaigns. In addition, when you choose the bank transfer payment method, you can view all our bank account information on the payment screen.

Your orders are sent via UPS Cargo or Aras Cargo.

You can select the shipping company you want your order to be delivered to on the payment screen. You can check the tracking information of your order from your registered e-mail address or from Account Details > My Orders page.

Your orders until 16:00 are delivered to the cargo company on the same day, and your orders after 16:00 are delivered to the cargo company on the next business day.

You can check the planned delivery times according to your region on the website of the relevant cargo company.

You can return the products you have purchased from our company within 15 days if the packaging is not damaged and unused. You can start your return process by using the returns menu at the bottom of our site.

Why ADK Bike Shop?

We, like you, are cyclists who love cycling and care about the spread of cycling. You can always stop by our shop to get information about bikes, equipment and cycling events, to have your bike serviced at Shimano Service Center and to have a pleasant conversation.
Expert Merchandising
Expert Merchandising
Our expert shop team in cycling is always at your side with information and suggestions for cycling activity and development, from beginners to professional athletes.
Expert Service
Expert Service
Being with you for all your bike maintenance needs Shimano Service Center is at your service in our stores.
World Leading Brands
World Leading Brands
We carry world-renowned international brands for you.